Holiday Inn Express Birmingham Star City, an IHG Hotel
Misafirler Ne Diyor
The room was a very good size and liked the walk in shower with seating area and handrail. Very thoughtful for Senior guests. Breakfast very good.
Beulah
Eylül 2024
The staff are super friendly and helpful - I loved Sian and Sofia ( who was on night duty) - all the staff were thoughtful and helpful and made me feel seen and welcome. I liked the diversity of the staff and patrons. I was able to loan an international power adapter and they will allow you to use the restaurant area for your own meals, if you'd rather not eat food in your room. I was given a goodie back with candy and water and a lovely room on the second floor - it was clean and attractive, the bed was great and the shower strong. As part of the IHG group they meet the standards required to make the stay worthwhile. I would definitely stay here again and recommend it.
Km
Temmuz 2024
Aaron on reception from the moment we got there was polite and very friendly and welcoming, the room was extremely spacious and we all loved the little note in the bathroom stating if you had forgotten something not a problem you had spares and to just notify you if we needed anything. When we went down to breakfast we loved how hot the food was but also how clean the area was, being a serve your own we was aware there would be abit of untidiness due to this fact and there wasn't any at all. All the staff in the morning were polite and welcoming, which helped us stay relaxed for our breakfast. As a group of 4 (2 twin rooms) we all loved our experience and can't wait to book a visit again, to which we are already planning for next year.
Emma
Kasım 2024
Sophia was excellent and always is, to be honest. We are return visitors, and she always goes above and beyond to make us comfortable, whether she is managing breakfast and catering to our dietary requirements or front of house; this time in particular I came alone with my baby. She assisted me to my room, with my bags and set up the heating in my room after a friendly chat at reception. May I add this was after midnight. It was much appreciated and helped me feel at ease first time travelling alone with baby. I chose to stay at this hotel for the familiarity although having business on the other side of town and was not disappointed. I stayed two nights and was offered clean towels etc in the morning. The bed was comfortable, showers hot and spacious, breakfast plentiful, hot and varied, parking is free, good/quick access to motorways. I would recommend and stay again. Thank you so much for your efforts!
Ayolah
Haziran 2024
It was all good apart from the smell in the room, the toilet could have been cleaner, there were hairs in the shower, the shower gel and soap sprouts were not clean. The Cistern has dirt marks on them. The pillow and the quilt could have less stain. The breakfast was okay, but the staff member looked tired, the breakfast was good though.
Ali
Temmuz 2024
We stayed in Birmingham at your Holiday Inn Star City, IHG hotel. What an amazing time we had! Although when we turned up my sister wasn’t in a room with a roll in shower which is what she needs as she’s in a wheelchair the staff were incredible and sorted it out straight away whilst apologising profusely. We had a lovely time away in Birmingham at this hotel the staff were so lovely and nothing was too much of an ask! I would like to commend 2 members of staff in particular Sian and Anna with 2 n’s as they made our stay that extra special they were so lovely and welcoming and literally went above and beyond to make sure we enjoyed our stay! It’s for this reason that next time I am in Birmingham I will return to your hotel with pleasure! Breakfast was lovely and was replenished regularly, hotel was clean and beds were super comfy. Would recommend to anyone! Many thanks Alisha x
Alisha
Mart 2024
The rooms were extremely spacious and clean. Location was great to get to the NEC. The carpark is free which is one of the reasons we chose this hotel. The breakfast that was included was tasty and fresh! The lady on reception when we arrived just after midnight (so technically 09.03.24) was extremely friendly and welcoming. I didn’t get her name but she deserves to be recognised!
Charlotte
Mart 2024
The property was in a good location for Birmingham centre and Villa park, quick Uber ride away. Properties in the city centre were silly prices. £100 for 2 with breakfast seemed fairly reasonable, very good buffet breakfast, good quality. The room was comfortable, lovely and warm, nice bed and tea/coffee facilities. Didn’t use the shower so cannot comment.
Charlie
Nisan 2024
All of it. Big comfortable room. All and I mean every member of staff we encountered from a smile to a conversation were friendly, helpful and just made you feel at ease. Bar and restaurant spacious and clean. Not sure if the evening meals in the restaurant are cooked from scratch or pre made and reheated on site. Doesn’t matter as these were a good sized portions, hot and flavoursome. We were well fed. Breakfast a good selection with plenty of options and the kitchen making sure the cooked breakfast was checked regularly and topped up with freshly cooked items. There was evidence of some general maintenance and ongoing decorating taking place but was left safe, clean and tidy.
Hughesuk
Aralık 2023
Reasonably Priced Hotel not far the centre of Birmingham. In fact, Daytime, it's about £10 / £12 in an Uber to the Centre. More at night.! Really welcoming staff. Always pleased to help you. Food is available and Breakfast is more than adequate, though it can get busy as everywhere else in the morning... We did have a little wait for a table but nothing to cry about. Plenty of parking. Close to Cinema and several eateries.
Thomas
Aralık 2024
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